Professional Counselling Services

Professional Counselling Services include immediate assistance from an independent professional counsellor and short-term support for a variety of issues.

A man in counselling smiling

It’s okay to get help.

It’s normal to feel hesitant about seeking support. Even if you are unsure, taking early steps to prevent symptoms from becoming bigger problems is important in managing your health.

Common issues we can help with:

  • Addiction
  • Anxiety
  • Burnout
  • Career dissatisfaction 
  • Depression
  • Diet and physical fitness
  • Family or Parenting
  • Grief
  • Stress management
  • Time management

You can also call CPA Assist for advice on supporting someone experiencing difficult times, learning ways to stay mentally healthy, or getting referrals to long-term resources if needed.

Counselling

CPA Assist provides every Alberta, Saskatchewan, Northwest Territories, and Nunavut CPA, candidate and their immediate family members* with up to six hours of direct professional counselling per year, per person, per issue, free of charge.

Counselling is provided virtually by default—by secure video or phone—with in-person sessions available in some areas where a local counsellor offers them.

Appointments are booked during regular office hours from 9:00 a.m. to 5:00 p.m. (MT), Monday through Friday. If calling outside of regular business hours, please leave a voicemail and someone will contact you as soon as possible.

*Immediate family members include spouses by marriage or common-law, and dependent children 21 years of age or younger, or under the age of 25 if enrolled full-time at a recognized school or university.

Non-direct Services

Each eligible person is entitled to one hour of non-direct services, including facilitation of referrals, third-party consultations or other non-standard activities that are not provided free of charge.

Our Professional Counselling Services

“I’ve used the CPA Assist program and would highly recommend anyone to use this resource. It reminded me that I matter too, which helped me see through different lenses and work towards clarification of actions and reactions, what I could control, what I could influence, what was influencing me, and how to keep moving forward positively.”

Angela Schumacher CPA, CGA, 2025

“I reached out to CPA Assist during a period where everything stacked at once—kids with health challenges, financial pressure, single parenting, and ultimately displacement. 

There’s no clean way to carry that and still show up professionally like nothing’s wrong. But that’s exactly what many of us try to do. 

What made a difference was having access to support that understood both sides of that reality—the personal weight and the professional expectations. It gave me a place to think clearly again, instead of just pushing through. 

Programs like this aren’t a “nice to have.” They’re necessary. I’m grateful it was there when I needed it.” 

Anonymous, 2026

Take the first step

We’re here to help you discover confidential and free services that help you through your mental health journey.

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